Privacy notice

Softbuzz Privacy Policy

Thank you for visiting Softbuzz, where all technology knowledge is shared to everyone!

We – Softbuzz respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use and protect your personal information when you visit our website (no matter where you visit it from). In addition, you will learn about your privacy rights and how the law protects you.

Logo Softbuzz

What information do we collect from you?

When you visit Softbuzz, we may collect the following information:

  • Technical information: including your IP address, the type of browser you are using, the device you are using, the country you are from and the time you visited.
  • Information provided by you: including your name, email or contact information when submitting feedback or support requests on the Contact page.
  • Cookies and tracking tools: we collect to improve user experience and analyze browsing behavior to optimize content.

How we collect information?

Rest assured that we collect your information through transparent forms, specifically as follows:

  • When you visit the website, your browser automatically sends some technical data such as IP address, device type, operating system… We rely on this data to analyze access behavior and optimize the speed and performance of the website to give you a better experience.
  • When you send us a request via the Contact page, we may receive your information and the content of your feedback.
  • In addition, we also use statistical and advertising tools or similar tools to measure traffic, traffic sources and user behavior. This tool only collects anonymous data for statistical purposes.
  • Finally, Softbuzz uses cookies to remember user preferences. This is a very good feature, both me and you benefit from using cookies. You can save the articles you have viewed, the keywords you have searched on the website, the language you choose to display… Similarly, we also rely on this data from cookies to optimize the website, improve your experience. You can disable cookies in your browser settings if you do not want the system to save this information.

Purpose of information use

Softbuzz collects and processes users’ personal information for legitimate, transparent purposes and in accordance with current data protection regulations. Specifically as follows:

(1) Activities:

Notify you of changes to Softbuzz’s privacy policy or updates to legal information.

Type of data collected: (a) Basic identity information, (b) Contact information (if you have provided it), (c) Basic technical data.

Legal basis for processing: (a) Compliance with legal obligations, (b) Necessary for Softbuzz’s legitimate interests (to update records and ensure transparency in data processing).

Storage period: 12 months.

(2) Activities:

Managing and protecting the Softbuzz website system, including: detecting and fixing technical errors, analyzing data, security testing, server maintenance and ensuring information security.

Type of data collected: (a) Limited identity information, (b) Contact data, (c) Technical data (IP address, browser type, operating system, access logs).

Legal basis for processing: (a) Necessary for Softbuzz’s legitimate interests (operating and protecting the online platform, preventing fraud and cyber attacks), (b) Complying with legal obligations.

Storage period: 12 months.

(3) Activities:

Analyze and evaluate website performance to improve content quality, accessibility and reader experience.

Types of data collected: (a) Technical data (e.g. IP address, device type, access time), (b) Usage behavior data (page views, access duration).

Legal basis for processing: Necessary for Softbuzz’s legitimate interests (to improve performance, improve interface and develop user-friendly content).

Storage period: 25 months.

(4) Activities:

Provide you with updates on new articles, tips or useful content on Softbuzz, if you have subscribed to receive information or left a contact email.

Types of data collected: (a) Identity information, (b) Email address, (c) Basic communication information.

Legal basis for processing: (a) Necessary for Softbuzz’s legitimate interests (to share technology information with the community), (b) User consent.

Storage period: Until the user requests to stop receiving information.

(5) Activities:

Respond to and support users when they send requests, feedback or suggestions via email or contact form on the website.

Types of data collected: (a) Name, (b) Email address, (c) Contact or feedback content, (d) Other relevant exchange data.

Legal basis for processing: (a) Necessary for Softbuzz’s legitimate interests (to maintain communication and support the community), (b) User consent.

Storage period: 48 months from last contact.

Note:

  • Softbuzz only collects the minimum information necessary and does not include sensitive data (such as financial, health, biometrics, etc.).
  • All information is stored securely and is only used for the purposes stated above.
  • Users can request access, correction, or deletion of personal information by contacting us via email: support@softbuzz.net.

Links to Third Parties

Softbuzz may contain links to third-party websites or services, such as: software downloads, reference sources, etc.

We are not responsible for the content or privacy policies of those parties. You should ensure that to protect your privacy, please read their policies carefully before providing personal information!

User Rights

Right to Data Access

You have the right to request access to your personal data (also known as a “data subject access request”).
This allows you to receive a copy of the information Softbuzz holds about you and to verify that it is being processed lawfully and for the purposes for which it was obtained.

Right to Rectify Information

You have the right to request that the personal data we hold be corrected or updated if it is inaccurate or incomplete.

Softbuzz may need to verify the authenticity of the new data you provide before updating it.

Right to Delete Data

You can request that your personal data be deleted or destroyed where Softbuzz no longer has a legitimate reason to continue processing it.
This right also applies where:

  • You have objected to the processing
  • Your data may have been processed unlawfully
  • Softbuzz is required by law to delete the data.

Note: In certain cases, we may not be able to delete the data immediately if there are still legal or system security retention obligations. If this is the case, Softbuzz will clearly inform you of the reasons at the time of receiving the request.

Right to object to data processing

You may object to the processing of personal data where the processing is based on Softbuzz’s legitimate interests and you believe it impacts your personal rights and freedoms.
Softbuzz will consider each case and only continue processing where there is a compelling legal basis to demonstrate that the legitimate interests outweigh your rights.

Right to request restriction of processing

You may request Softbuzz to suspend the processing of personal data in the following cases:

  • You need to verify the accuracy of the data
  • The use of the data is unauthorized but you do not want it deleted
  • You need Softbuzz to retain the data for a legal purpose

You have objected to the processing, but we are verifying its lawfulness.

For a limited period, Softbuzz will only store and protect the data, and will not use it for any other purpose.

Right to data portability

You have the right to request Softbuzz to provide your personal data in a structured, commonly used and machine-readable format for transfer to you or a third party you designate.

This right only applies to information collected automatically and where the processing is based on your consent.

Right to withdraw consent

If the processing is based on your consent, you may withdraw that consent at any time.
Withdrawal will not affect the lawfulness of processing that has already taken place.
After you withdraw your consent, some features (e.g., receiving notifications of new posts or responding via email) may no longer be available. Softbuzz will notify you clearly if this happens.

How to exercise your rights

To exercise any of the above rights, you can contact us by email:
support@softbuzz.net

Softbuzz will respond and process your request within 30 business days of receiving valid identity verification information.

Request processing fees

You will not be charged any fees for requesting access or exercising your legal rights.
However, in the event that your requests are too frequent, repetitive, or excessive, Softbuzz may impose a small fee to cover administrative costs or refuse to process the request if the request is unfounded.

Contact Softbuzz

If you have any questions or concerns regarding our Privacy Policy, please contact us via:

This policy may be updated periodically to reflect changes in operations or legal regulations. Any changes will be notified to you as soon as possible on this page and will take effect immediately upon posting.

Ngày cập nhật chính sách này: 05/1/1/2025